For printers working with these types of printheads, each the original and alternative printheads are warranted for a person 12 months within the date of installation. Some functions in the Instrument may not be available presently. We apologize for this inconvenience and they are addressing the issue. Remote Support: We http://hpprintersupportusaphonen71482.thezenweb.com/What-Does-hp-printer-test-page-give-error-printer-offline-Mean--35559982