Generally, it’s the organization to blame for defining and applying all these expectations. The ISO 9001 approach looks at both the individual processes and also how all those processes communicate with each other. By inspecting the connection between all of your enterprise processes within the context of a QMS, http://iso9001certificationproce12939.blogstival.com/12062657/5-simple-techniques-for-iso-9001-2015-certification-process